Building Trust and Efficiency: How Siddall & Hilton Became TKA’s Trusted Mesh Panel Supplier

The Brief

Jurgen Schroyen, Managing Director and co-owner of TKA, faced several challenges in finding the right mesh panel supplier for their large-scale projects. TKA required bespoke panel configurations for their multiple security systems, and it was crucial to find a supplier capable of meeting their specific requirements. However, Jurgen wanted to avoid purchasing from competitors who also manufactured systems, as it could lead to potential conflicts of interest.

Another significant challenge for TKA was the need for quick turnaround times. They had strict deadlines to provide system cost quotes to their customers, and waiting around for supplier quotes was not feasible. TKA required a supplier who could generate quotes within 24 hours or the same day if possible.

Additionally, TKA specialised in high-security systems and required mesh panels that offered exceptional protection. They needed panels like the 35835 Duo, and Superior prison mesh, which could withstand potential impacts. Moreover, these panels had to be delivered on time and ready for installation on the same day to avoid expensive delays.

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358 Mesh

The Solution

TKA found a solution to their challenges by partnering with Siddall & Hilton, a mesh panel provider with the capacity, capability, and expertise to handle large-scale projects. Unlike other suppliers who also manufactured fencing systems, Siddall & Hilton focused solely on producing welded mesh panels. This specialisation allowed TKA to establish a trusting relationship without concerns of competition.

Siddall & Hilton impressed Jurgen with their ability to manufacture bespoke panels to TKA’s exacting specifications. They could handle the volume and complexity of TKA’s projects, ensuring that the panel configurations met their unique requirements.

In terms of generating quotes, Siddall & Hilton proved to be highly efficient. Quotes were produced within 24 hours of enquiry, enabling TKA to meet their strict timelines for delivering cost estimates to customers.

For TKA’s high-security systems, Siddall & Hilton supplied 358 Galfan panels, which offered the required protection. The panels were also powder coated for long-lasting durability and corrosion protection. In one specific installation at a coal power plant, the panels were dug into the ground around 30cm to enhance their sturdiness and structural integrity.

Moreover, Siddall & Hilton’s reliable delivery service played a crucial role in TKA’s operations. The panels were delivered on time, allowing TKA’s installers to commence work immediately. This reliability helped TKA work more efficiently as a business and reduce unnecessary costs.

While the effects of Brexit initially caused delays in exporting products outside the UK, Siddall & Hilton maintained strong communication with TKA. Despite customs clearance challenges, both parties collaborated effectively to overcome the issue. Over time, they developed a better understanding of the new process, resolving the problem and ensuring smoother deliveries in the future.

The Result

The result of this great work and reliable service has led to a very strong relationship with TKA spanning over 15 years. Jurgen appreciates the level of trust and knowledge sharing which is crucial in helping TKA supply the best system for the job. As with all our customers, we are happy to offer all our customers our knowledge and experience.

We asked Jurgen, on a scale of 0 to 10, how likely are you to recommend Siddall & Hilton to a colleague?

(10 = extremely likely, 0 = not at all likely)

“I would say 0 because I don’t want anyone else to know about you, but if I’m being honest, it’s a 10 from me.”

We hope to build upon our relationship and continue to grow with TKA.

Our Customer

Tillmann & Schroyen GmbH & Co. KG – Fence and Gate Systems – Made in Sauerland

Tillmann & Schroyen GmbH & Co. KG (TKA) is a renowned company specialising in the design and production of high-quality fence and gate systems. With a strong focus on solid craftsmanship and robust materials, our products are truly unique and built to last.

TKA was founded in the year 2000 by Markus Tillmann, a gate and fence specialist. Since then, we have experienced steady growth and relocation from Arnsberg to Voßwinkel. In 2018, we expanded our expertise by acquiring CAPRA GmbH. Our primary focus now lies in individual special productions, and our unwavering commitment to quality remains stronger than ever.

TKA is committed to providing exceptional quality to our customers. Our welding specialists are rigorously tested and qualified, ensuring that our welding processes meet the highest standards. We also adhere to strict factory production controls, as mandated by welding companies of all classes. This guarantees that our welded structures and components meet the required properties and comply with DIN EN 1090-1 standards.

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